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• Request Pin (Livechat Assistance)

  Please login to https://secure.web-hosting.net.my/clients/clientarea.php On your left top, you should see "Your Support Pin". Please provide that pin to our support agent.Very popular

• How To Upgrade Your Package At Client Area

  Visit https://secure.web-hosting.net.my/clients/clientarea.php . Enter your email address and password to login. Click on Services > My Services tab. ![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/c9f3ec54-03f1-4514-a487-ebdd6111dc6Very popular

• How to Add Client Area Sub Contact

  1- Login to your client area here : CLIENT AREA LOGIN PAGE 2- Click on drop down menu and click Contacts/Sub Account 3- In the next screen fill all the necessary details and assign required privileges to secondary account. 4- Tick **Popular

• How to Update Billing & Contact Information from Client Area

  You are able to change your contact and billing information of your Serverfreak account 1- Logged into client area and click on the Username drop down menu then click Edit Account Details option. 2- In next screen you will see My Details page, where you can find your details like your name, company name, email address, phone number, etc . You may make any modification for your details here anSome readers

• How to Pay Unpaid Invoices from Client Area

  From Serverfreak client area, you can pay for hosting account, domain services, and any other services that you have purchased . 1- Login to your client area here : CLIENT AREA LOGIN PAGE and click on Billing and select My Invoices option 2- You will see My Invoices page where you can view your invoices history with us. ThisSome readers

• How to Enable Two Factor Authentication (2FA) in Your Client Area

  Note: You may download Google Authenticator App or Authy app. In this tutorial, we shall be using Authy app for illustration purpose. First, please browse Google Playstore to download Authy 2-Factor Authentication and install it into your smartphone. Open Authy app and key in your Country Number (60 for Malaysia) and your phone number. Press the OK button when it's done. ![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/fcc40df9-97d5-4Some readers

• How to Change your Client Area Password

  Client area is your Serverfreak account which useful to view your invoices, make payment, view your hosting account information and for support tickets. In order to login to your client area, you need following two details: Registered admin email address: Password :Few readers