Request Pin (Livechat Assistance)
Please login to https://secure.web-hosting.net.my/clients/clientarea.php On your left top, you should see "Your Support Pin". Please provide that pin to our support agent.PopularHow to Login to Cpanel From Client Area
You can login to your cPanel without using cPanel login details by directly access from Client Area. 1- Login to your Client Area : CLIENT AREA LOGIN PAGE 2- Click on Services and click My Services or from HOME page you may see below image (https://storage.crisp.chat/users/helpdesk/website/30c43b4318b81000/screenshot1PopularHow To Upgrade Your Package At Client Area
Visit https://secure.web-hosting.net.my/clients/clientarea.php . Enter your email address and password to login. Click on Services My Services tab. (https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/c9f3ec54-03f1-4514-a487-ebdd6111dc6PopularHow to Pay Unpaid Invoices from Client Area
From Serverfreak client area, you can pay for hosting account, domain services, and any other services that you have purchased . 1- Login to your client area here : CLIENT AREA LOGIN PAGE and click on Billing and select My Invoices option 2- You will see My Invoices page where you can view your invoices history with us. ThisPopularHow to Add Client Area Sub Contact
1- Login to your client area here : CLIENT AREA LOGIN PAGE 2- Click on drop down menu and click Contacts/Sub Account 3- In the next screen fill all the necessary details and assign required privileges to secondary account. 4- YouPopularHow to Update Billing & Contact Information from Client Area
You are able to change your contact and billing information of your Serverfreak account 1- Logged into client area and click on the Username drop down menu then click Edit Account Details option. 2- In next screen you will see My Details page, where you can find your details like your name, company name, email address, phone number, etc . You may make any modification for your details here anSome readersHow to Enable Two Factor Authentication (2FA) in Your Client Area
Note: You may download Google Authenticator App or Authy app. In this tutorial, we shall be using Authy app for illustration purpose. First, please browse Google Playstore to download Authy 2-Factor Authentication and install it into your smartphone. Open Authy app and key in your Country Number (60 for Malaysia) and your phone number. Press the OK button when it's done. (https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/fcc40df9-97d5-4Some readersManage DNS via your Serverfreak client area (DNS Suite)
Login to your client area here: https://secure.web-hosting.net.my/clients/clientarea.php Click on Domains >My Domains >dropdown option choose Manage Domain First steps is to ensure your nameservers are correct for the use with the Serverfreak DNS suites feature. Kindly enSome readersHow to point your domain to Onpay from client area (DNS Suite)
This tutorial to guide you how to update dns zone to point onpay. Please ensure your domain point to nameserver as below. You can check from link here https://who.is ns1.serverfreak.biz ns2.serverfreak.biz Please login to https://secure.web-hosting.net.my/clients/clientarea.php Please enter your email address and password. Click on Domains My Domains. Click on the gSome readersHow to Change your Client Area Password
Client area is your Serverfreak account which useful to view your invoices, make payment, view your hosting account information and for support tickets. In order to login to your client area, you need following two details: Registered admin email address: Password :Few readersHow to Upgrade Cloud Server Resources
Visit https://secure.web-hosting.net.my/clients/clientarea.php . Enter your email address and password to login. ServerFreak Client Area Click on Services My Services tab. ServerFreak Product / Service Click on Active Cloud Server package the one that you wishFew readershow to start point your new domain to existing hosting
Locate your current existing hosting nameserver. you can use this URL to locate what is your current Cpanel hosting nameserver: (You can ask our support to locate your existing hosting nameserver detailed) Once know the NS for your hosting, login to Serverfreak client area and update your new domain NS same with your existing hosting nameserver (NS)Few readersHow to Open a Support Ticket
Login to your client area : https://secure.web-hosting.net.my/clients/ Click on Open Ticket tab. Choose which department you need assistance then click Next. Key in all important details (mark * ) such as Domain Name ,cpanel username etc (https://storage.crisp.chat/users/helpdesk/website/3Few readersCloud Server - How to View my CPU, Memory and bandwidth Usage
Cloud Server - How to View my CPU, Memory and bandwidth Usage Visit https://secure.web-hosting.net.my/clients/clientarea.php . Enter your email address and password to login. Click on Services My Services tab. Click on Active Cloud Server package. DFew readersHow to Place Order for Cloud Server
1- Visit our website to view our Cloud Server package : https://www.web-hosting.net.my/cloud-hosting.html 2- Click Order 3- You will see a Configure page. Configure your desired options and click Continue to checkout.Few readers