Articles on: Woocommerce

How to Edit the Email Templates in WooCommerce

With WooCommerce, you have the option to easily edit ALL of the email templates which your Store will be using. In this tutorial, we will show you where these templates can be found and also how to edit them based on a single template review.

Login to the admin area of your Wordpress application and navigate to WooCommerce > Settings > Emails.

You will notice how there are few links just below the main navigation between the different settings groups of WooCommerce.

New order – The email template used when the client submit a new order
Cancelled order - The email template used when the client cancels an order
Failed order - Email informing the client when the order failed to process
Order on-hold - Email informing the client that the order is being placed on-hold
Processing order – Email informing the client that the order is processed by an admin
Completed order – Email informing the client that the order has been completed
Refunded order - Email informing the client that the order has been refunded
Customer invoice – Email providing information about an invoice related to submitted order
Customer note - Email Informing the customer that there has been a not added to the order
Reset password – Email providing the customer with options to reset the password
New account – Welcome email sent regarding the creation of a new account

To edit each of the templates, you just need to click on the Manage button, located on the right.

For demonstration, we shall use the New Order email template as our editing sample since all of the options listed above are mostly common for all of the templates.

Let’s review the New order email template. For every template the common fields are the following:

Enable/Disable – If the sending of this email type should be enabled or disabled
Recipient(s) - The person who will receive the sales notification when new order is received
Subject – The subject which will be displayed to the customer
Email Heading – The headline of the email
Email type – If the email should be delivered in HTML, Plain text or in Multipart format
HTML template – Here you have the option to directly edit the code of the template. First of course you will need to copy the template to the directory of the theme you are using

Now that you have edited the New Order Template the only thing remaining is to save the changes by simply clicking on the Save Changes button and you are ready to go.

Congratulations! You now know how to edit the Email Templates of your WooCommerce Online Store!

Updated on: 15/02/2019

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