Articles on: Direct Admin

"Unrouteable Address" in Directadmin Exim log

Case 1 (Less)


Cause: DNS issue


Solution: Check /etc/resolv.conf for correct record. You can use the nameserver below:


nameserver 8.8.8.8
nameserver 8.8.4.4




Case 2 (Common)


Cause: An email account spamming and causing the email counter to reach limit. /etc/virtual/usage/<>


Solution:

  1. Check /var/log/exim/mainlog for spammer
  2. Change that email account password
  3. Reset counter. Replace <> with directadmin username.


echo "X" > /etc/virtual/usage/<>



Note echo "X" is referring to the number of emails send limit set for that particular <>


Example: echo 200 > /etc/virtual/usage/<>



Reference:

  1. https://help.directadmin.com/item.php?id=455
  2. https://help.directadmin.com/item.php?id=81

Updated on: 07/01/2023

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