Troubleshooting: What if HTTPS Does Not Work for Your Website?
In the situation where your www.abc.com is working but https://www.abc.com is NOT working, it might be due to the symbolic link between public_html and private_html, here’s the step to fix the problem.
Login to Direct Admin console and click on your target domain.
Click on Domain Setup.
Click on the Domain Name which have this https issue.
Refer to the screenshot below, check on the radio button for the second option, same as the image. Next, hit the Save button.
Click OK when you see a message prompt.
After performing the steps above, this should solve the SSL issue.
Login to Direct Admin console and click on your target domain.
Click on Domain Setup.
Click on the Domain Name which have this https issue.
Refer to the screenshot below, check on the radio button for the second option, same as the image. Next, hit the Save button.
Click OK when you see a message prompt.
After performing the steps above, this should solve the SSL issue.
Updated on: 07/11/2018
Thank you!