Reseller Getting Started Guide for cPanel
The very first step is to change your domains dns to the name servers you received in your welcome email. If you need help making dns changes please read Changing DNS. Note: If you purchased your domain from us we will handle the dns changes including your private name servers setup. After your dns changes have been made please allow 24-48 for your dns to propagate worldwide. During this initial 24-48 hours your site will be working one minute then be offline the next. If after two days your site is still not working contact us ASAP.
Login at http://the-ip-listed-in-your-welcome-email/whm
You must setup a hosting package by selecting "Add Packages." We recommend you pick the skin "x3" for your packages.
After a package has been setup click "create a new account" and fill in the information you wish the account to have. When creating a site select the auto assign IP and fill in the site name as domain.com without the http or www.
Your main domain comes pre setup with space and bandwidth. After you create your hosting packages you MUST upgrade your site to one of your newly created packages. Never delete your main site with us. If you delete your main site your reseller account will no longer work. If you set a domain to under 1024mb's of bandwidth their site will not stay activated long before running out of bandwidth. Be generous with both space and bandwidth when creating an account. At the very least we recommend giving each site 1000mb bandwidth, and 50mb disk space.
NOTE: By default your main account and any accounts you create will have no email address setup. The main username may look like it's a setup email, but if you wish to use it you will need to add it as an email account.
You can begin uploading to your account now by using a ftp client or cPanel's File Manager. If you are using an ftp put in your sites ip address under the "host address" field. Once your ftp is connected go into the "public_html" folder and begin uploading to your site. To replace the default place holder page you must upload an index.html in all lowercase lettering.
Note: "yourdomain.com" should be your sites IP address until your dns has prorogated.
Your reseller control panel is located at http://yourdomain.com/whm
Your control panel is located at http://yourdomain.com/cpanel
Your webmail is located at http://yourdomain.com/webmail
You can view your site before the dns has prorogated at http://iphere/~usernamehere/ Note: Don't forget the trailing / and the ~
If you wish to cancel, upgrade, update information, or anything else billing related please go to our billing center.
If you pay by credit card you will need to manually make payments when you are e-mailed regarding an outstanding invoice by logging into the billing center.
Login at http://the-ip-listed-in-your-welcome-email/whm
You must setup a hosting package by selecting "Add Packages." We recommend you pick the skin "x3" for your packages.
After a package has been setup click "create a new account" and fill in the information you wish the account to have. When creating a site select the auto assign IP and fill in the site name as domain.com without the http or www.
Your main domain comes pre setup with space and bandwidth. After you create your hosting packages you MUST upgrade your site to one of your newly created packages. Never delete your main site with us. If you delete your main site your reseller account will no longer work. If you set a domain to under 1024mb's of bandwidth their site will not stay activated long before running out of bandwidth. Be generous with both space and bandwidth when creating an account. At the very least we recommend giving each site 1000mb bandwidth, and 50mb disk space.
NOTE: By default your main account and any accounts you create will have no email address setup. The main username may look like it's a setup email, but if you wish to use it you will need to add it as an email account.
Uploading to your site
You can begin uploading to your account now by using a ftp client or cPanel's File Manager. If you are using an ftp put in your sites ip address under the "host address" field. Once your ftp is connected go into the "public_html" folder and begin uploading to your site. To replace the default place holder page you must upload an index.html in all lowercase lettering.
Control Panel And Important Links
Note: "yourdomain.com" should be your sites IP address until your dns has prorogated.
Your reseller control panel is located at http://yourdomain.com/whm
Your control panel is located at http://yourdomain.com/cpanel
Your webmail is located at http://yourdomain.com/webmail
You can view your site before the dns has prorogated at http://iphere/~usernamehere/ Note: Don't forget the trailing / and the ~
Billing
If you wish to cancel, upgrade, update information, or anything else billing related please go to our billing center.
If you pay by credit card you will need to manually make payments when you are e-mailed regarding an outstanding invoice by logging into the billing center.
Updated on: 26/12/2018
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