How to Whitelist Email Address/Domain via Cpanel Spam Filters (SpamAssasins)
Login to your Cpanel: http://domain.com/cpanel *(domain.com is to be replaced with your actual domain)
![](https://storage.crisp.chat/users/helpdesk/website/30c43b4318b81000/screenshot31_15mk4cy.png)
Under Email section, click on Spam Filters
![](https://storage.crisp.chat/users/helpdesk/website/30c43b4318b81000/screenshot32_85bex6.png)
Click to expand Show Additional Configuration
![](https://storage.crisp.chat/users/helpdesk/website/30c43b4318b81000/screenshot33_ow9w9l.png)
Click Edit Spam Whitelist Settings and click on Add a new "whitelist_from" Item to add whitelisted domain or email address
![](https://storage.crisp.chat/users/helpdesk/website/30c43b4318b81000/screenshot36_ksfydr.png)
You can add whitelisted domain or email address in the following format
Whitelisting the whole domain: *@domain.com
Whitelisting a single email address: sender@domain.com
![](https://storage.crisp.chat/users/helpdesk/website/30c43b4318b81000/screenshot37_x1kfb9.png)
![](https://storage.crisp.chat/users/helpdesk/website/30c43b4318b81000/screenshot31_15mk4cy.png)
Under Email section, click on Spam Filters
![](https://storage.crisp.chat/users/helpdesk/website/30c43b4318b81000/screenshot32_85bex6.png)
Click to expand Show Additional Configuration
![](https://storage.crisp.chat/users/helpdesk/website/30c43b4318b81000/screenshot33_ow9w9l.png)
Click Edit Spam Whitelist Settings and click on Add a new "whitelist_from" Item to add whitelisted domain or email address
![](https://storage.crisp.chat/users/helpdesk/website/30c43b4318b81000/screenshot36_ksfydr.png)
You can add whitelisted domain or email address in the following format
Whitelisting the whole domain: *@domain.com
Whitelisting a single email address: sender@domain.com
![](https://storage.crisp.chat/users/helpdesk/website/30c43b4318b81000/screenshot37_x1kfb9.png)
Updated on: 04/08/2021
Thank you!