How to Whitelist Email Address in cPanel
1) Login to your cPanel and choose 'Spam Filters'
![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/74ade275-f9c2-4483-994f-6da16442107d.png)
2) Under "Additional Configurations (For Advanced Users)" section, click on "Show Additional Configurations".
3) For Whitelisting, click on "Edit Spam Whitelist Settings" and "Add a new "whitelist_from" Item".
![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/4a7f89c2-cd9d-4b7b-af9e-479b0fd8a6f9.png)
4) Enter all email address you wish to blacklist before pressing the "Update Whitelist (whitelist_from)" button.
![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/79caea90-a16e-46bd-a114-24f4a50a5b6f.png)
5) The system will show "Success: The Apache SpamAssassin user preferences have been updated."
![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/74ade275-f9c2-4483-994f-6da16442107d.png)
2) Under "Additional Configurations (For Advanced Users)" section, click on "Show Additional Configurations".
3) For Whitelisting, click on "Edit Spam Whitelist Settings" and "Add a new "whitelist_from" Item".
![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/4a7f89c2-cd9d-4b7b-af9e-479b0fd8a6f9.png)
4) Enter all email address you wish to blacklist before pressing the "Update Whitelist (whitelist_from)" button.
![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/79caea90-a16e-46bd-a114-24f4a50a5b6f.png)
5) The system will show "Success: The Apache SpamAssassin user preferences have been updated."
Updated on: 06/08/2018
Thank you!