How to use the Manage Team feature in cPanel
This article describes how to use the Manage Team feature in cPanel. With this feature, you can create team users (subaccounts) that can log in and modify selected areas of your hosting account. For example, you could set up a team user account for your developer to access databases and web files. Or you could create a team user account for someone to manage your domains.
An entire team can include up to seven team users (not counting your own parent cPanel account).
Log in to cPanel.
On the Tools page, in the Preferences section, click Manage Team.
The Manage Team page appears.
To create a new team user, follow these steps:
Log in to cPanel.
![](https://storage.crisp.chat/users/helpdesk/website/30c43b4318b81000/screenshots504_18d60nj.png)
On the Manage Team page, click Create Team User:
![](https://storage.crisp.chat/users/helpdesk/website/30c43b4318b81000/screenshots505_1n10oi7.png)
In the Username text box, type the username you want to use:
![](https://storage.crisp.chat/users/helpdesk/website/30c43b4318b81000/screenshots506_1c2bsdn.png)
Usernames are in the format username@example.com, where example.com represents your domain name.
In the Password section, select The user will set the account password or Set the user's password.
In the Contact email text box, type the new user's email address.
In the Roles list box, you can optionally assign roles to the new user:
Administrator: This role includes access to the Database, Email, and Web roles.
Database: This role provides access to tools related to database management.
Email: This role provides access to tools related to email administration.
Web: This role provides access to tools related to website functionality.
In the Notes text box, you can optionally add notes about the new user.
Click Services and then select any services you want the new user to access:
Email: You can enable or disable email access for the user.
FTP: You can enable or disable FTP access for the user.
Web Disk: You can enable or disable web disk access for the user.
![](https://storage.crisp.chat/users/helpdesk/website/30c43b4318b81000/screenshots507_1tf9c5b.png)
If you want the new user's access to expire on a specific date, click Security Settings. Select the date on which the account will expire:
![](https://storage.crisp.chat/users/helpdesk/website/30c43b4318b81000/screenshots508_157zefc.png)
Click Create. cPanel creates the new user.
To edit an existing team member, follow these steps:
Log in to cPanel.
On the Tools page, in the Preferences section, click Manage Team:
![](https://storage.crisp.chat/users/helpdesk/website/30c43b4318b81000/screenshots504_i7eviv.png)
On the Manage Team page, locate the user you want to edit, and then click Edit User:
![](https://storage.crisp.chat/users/helpdesk/website/30c43b4318b81000/screenshots509_16ej4n8.png)
Make the changes to the user account, and then click Save.
Log in to cPanel.
On the Tools page, in the Preferences section, click Manage Team:
![](https://storage.crisp.chat/users/helpdesk/website/30c43b4318b81000/screenshots504_o6oika.png)
On the Manage Team page, locate the user you want to suspend, and then click Suspend:
![](https://storage.crisp.chat/users/helpdesk/website/30c43b4318b81000/screenshots510_1b1mfyg.png)
cPanel suspends the user. To unsuspend the user, click Unsuspend:
![](https://storage.crisp.chat/users/helpdesk/website/30c43b4318b81000/screenshots511_1kiq6k7.png)
To delete a team member, follow these steps:
Login to cPanel.
On the Tools page, in the Preferences section, click Manage Team:
![](https://storage.crisp.chat/users/helpdesk/website/30c43b4318b81000/screenshots504_6vbcls.png)
On the Manage Team page, locate the user you want to delete, and then click Delete:
![](https://storage.crisp.chat/users/helpdesk/website/30c43b4318b81000/screenshots512_1suei07.png)
An entire team can include up to seven team users (not counting your own parent cPanel account).
Accessing the Manage Team feature
Log in to cPanel.
On the Tools page, in the Preferences section, click Manage Team.
The Manage Team page appears.
Creating a team user
To create a new team user, follow these steps:
Log in to cPanel.
![](https://storage.crisp.chat/users/helpdesk/website/30c43b4318b81000/screenshots504_18d60nj.png)
On the Manage Team page, click Create Team User:
![](https://storage.crisp.chat/users/helpdesk/website/30c43b4318b81000/screenshots505_1n10oi7.png)
In the Username text box, type the username you want to use:
![](https://storage.crisp.chat/users/helpdesk/website/30c43b4318b81000/screenshots506_1c2bsdn.png)
Usernames are in the format username@example.com, where example.com represents your domain name.
In the Password section, select The user will set the account password or Set the user's password.
In the Contact email text box, type the new user's email address.
In the Roles list box, you can optionally assign roles to the new user:
Administrator: This role includes access to the Database, Email, and Web roles.
Database: This role provides access to tools related to database management.
Email: This role provides access to tools related to email administration.
Web: This role provides access to tools related to website functionality.
In the Notes text box, you can optionally add notes about the new user.
Click Services and then select any services you want the new user to access:
Email: You can enable or disable email access for the user.
FTP: You can enable or disable FTP access for the user.
Web Disk: You can enable or disable web disk access for the user.
![](https://storage.crisp.chat/users/helpdesk/website/30c43b4318b81000/screenshots507_1tf9c5b.png)
If you want the new user's access to expire on a specific date, click Security Settings. Select the date on which the account will expire:
![](https://storage.crisp.chat/users/helpdesk/website/30c43b4318b81000/screenshots508_157zefc.png)
Click Create. cPanel creates the new user.
Editing a team user
To edit an existing team member, follow these steps:
Log in to cPanel.
On the Tools page, in the Preferences section, click Manage Team:
![](https://storage.crisp.chat/users/helpdesk/website/30c43b4318b81000/screenshots504_i7eviv.png)
On the Manage Team page, locate the user you want to edit, and then click Edit User:
![](https://storage.crisp.chat/users/helpdesk/website/30c43b4318b81000/screenshots509_16ej4n8.png)
Make the changes to the user account, and then click Save.
Suspending and unsuspending a team user
Log in to cPanel.
On the Tools page, in the Preferences section, click Manage Team:
![](https://storage.crisp.chat/users/helpdesk/website/30c43b4318b81000/screenshots504_o6oika.png)
On the Manage Team page, locate the user you want to suspend, and then click Suspend:
![](https://storage.crisp.chat/users/helpdesk/website/30c43b4318b81000/screenshots510_1b1mfyg.png)
cPanel suspends the user. To unsuspend the user, click Unsuspend:
![](https://storage.crisp.chat/users/helpdesk/website/30c43b4318b81000/screenshots511_1kiq6k7.png)
Deleting a team user
To delete a team member, follow these steps:
Login to cPanel.
On the Tools page, in the Preferences section, click Manage Team:
![](https://storage.crisp.chat/users/helpdesk/website/30c43b4318b81000/screenshots504_6vbcls.png)
On the Manage Team page, locate the user you want to delete, and then click Delete:
![](https://storage.crisp.chat/users/helpdesk/website/30c43b4318b81000/screenshots512_1suei07.png)
Updated on: 03/07/2024
Thank you!