It is important to generate your own backup. You are advised to keep up-to-date copy of your website especially your database files on your local terminal which you will always have a copy of your site on hand in the event of data loss. It's extremely easy to perform the back up.

Log into cPanel (http://www.yourdomain.com/cpanel) and click on Backups under Files group.
cPanel offers various type of backup options which are Full Backup, System Backup and Partial Backups.

(a) Full Backup

A full backup includes all of the files in your home directory, your MySQL Databases, and your email forwarders and filters. It is useful when you hope to restore the entire account including cPanel or to move your account from other host to SF which uses cPanel as well.

It can take a few hours to complete the backup process, depending on the size of your account. It's advisable to generate the backup after office peak hours if your account is more than 500MB.

Simply enter your FTP login detail, email address (to alert you when the back up is complete).



(b) System Backups

It is also a full backup that generates by the server. It might no be up-to-date or complete depending on when is the server generate the backup.

(c) Partial Backups

Download a Home Directory Backup allows you to download all files in your home directory (public_html). It is useful if your website is file-based and do not have any database.

Download a MySQL Database Backup allows you to download particular database as backup. You are recommended to download the backup before performing any maintenance on your database.

You could always take the advantage of restoration feature under Partial Backups whenever you wish to restore the backup.



Note: Full Backups do not allow a restore option, to restore a Full Backups kindly contact our support team. They may need to terminate your current account and restore with your backup.
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