Articles on: cPanel Tutorial

How to Connect to Web Disk in cPanel

Web Disk (or also known as WebDAV) is a drag-and-drop interface in cPanel which allows you to access your website's files as if it were a local drive on your computer.


The following tutorial will guide you through the steps of how to connect to Web Disk.


  1. Login to cPanel



  1. In the Files section, click on Web Disk



  1. From Create an Additional Web Disk Account, fill in username, password and choose the directory. Please choose the permissions and check the box for “Enable Digest Authentication” if you are using Windows® Vista, Windows® 7 , Windows® 8 and Windows® 10 . Press Create.



  1. Once create the Web Disk user, click “Configure Client Access”.



  1. If you are using Windows 10, kindly select Windows 10 from the drop down menu.


  1. Once select your OS, kindly scroll down to bottom and click on Download Configuration Script




  1. Once you click on Download Configuration Script, a .vbs script be downloaded into your computer.



  1. Double click on the .vbs file on your computer and enter your web disk username and password as created in step 3.




NOTE: Although able to create webdisk on Windows OS, but we also found that it might be not compatible with Windows OS. Webdisk is more suitable for Mac OS or Linux OS, Windows OS might get the error stated that unable connect to server or network problem. Please understand that this is bug from Windows but not server problem. If you encounter this kind of issue, we suggest switch to FTP client to upload or download webfiles.



Windows Vista®, Windows® 7, and Windows® 8 require Digest Authentication Support to be enabled in order to access your Web Disk over a clear text, unencrypted connection. If the server has an SSL certificate signed by a recognized certificate authority and you are able to make an SSL connection over port 2078, you do not need to enable this.


Updated on: 20/09/2018

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