Articles on: DNS & Domains

How to Check Slow Connection Issue

If you are facing slow connection on your server or website, kindly provide our Technical Support with following info:

Ping result (Go to Command prompt --> type : ping <SERVER IP / DOMAIN NAME> -t).

i. Stop a few minutes.

ii. Capture the screenshot and send to our technical support as attachment.

Get your public IP address ( Visit this site - )

Traceroute Result (Download the Ping Plotter -

Run Pingplotter at your PC, put in your domain name on the target name (e.g. :

and send us the screenshot/ export sample set of result after running the test for a few minutes.

With this information, our technical team will able to detect the root cause.

Updated on: 07/01/2023

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