Question 1

Request Pin (Livechat Assistance)

Accepted Answer

1) Please login to https://secure.web-hosting.net.my/clients/clientarea.php

2) On your left top, you should see "Your Support Pin". Please provide that pin to our support agent.

Question 2

How to Install & Enable LsCache Plugin for WordPress

Accepted Answer

LiteSpeed Cache (LSCache) is a built-in, high-performance dynamic content acceleration feature of the LiteSpeed Web Server.

What is LiteSpeed Cache for WordPress?

LiteSpeed Cache for WordPress (LSCWP) is a PHP-based plugin that provides page caching and other site optimization features, which deliver superior performance to your WordPress site.

ServerFreak shared servers are configured with LiteSpeed web server technologies so that your websites will get all the benefits like superior performance and value. Click here for our powerful WordPress hosting server powered by LiteSpeed!

Because LSCache (LiteSpeed's cache module) is built directly into the server, overhead is significantly reduced and caching can be done more efficiently than with other PHP-based caches.

LSCWP supports WordPress Multisite and is compatible with most popular plugins, including WooCommerce, bbPress, and Yoast SEO.

Here's how to install LiteSpeed Cache for WordPress plugin in simple step-by-step explanation:

Login to your WordPress Admin Dashboard and click on Plugins >> Add New

Search for "LiteSpeed Cache Plugin" in search bar. The WordPress will fetch plugins list including LiteSpeed Cache.

Click on Install Now and then click on Activate button to activate the plugi

Question 3

How to Install WordPress Blog Using Softaculous

Accepted Answer

How to log into cPanel

Type in the url to your cPanel login page, normally it would be yourdomain.com/cpanel .
Fill in the username and password that are provided by your hosting provider, then click on the blue log in button.

How to install Wordpress

1) After logging into your cPanel, search for Softaculous App Installer. (it will be towards the end of the page)

2) From the section, you can easily click on Wordpress.

3) Next, you will see a page similar to the image below. Then, click on the Install Now button.

4) You will see a page like this next.

Under " Choose The Version You Want to Install ":

You can choose which version of WordPress you wish to install. In this example, I have picked WP 5.0.1

Under " Protocol ":

If you have bought an SSL certificate for your domain

Question 4

How to Login to Cpanel From Client Area

Accepted Answer

You can login to your cPanel without using cPanel login details by directly access from Client Area.

1- Login to your Client Area : CLIENT AREA LOGIN PAGE

2- Click on Services and click My Services or from HOME page you may see below image

3- Choose your hosting package and click Active button

4- Next, under One Click Login tab click cPanel

5- You will then redirect to cPanel page

Question 5

How Much of a Difference Does Litespeed Cache Really Make?

Accepted Answer

The 3 performance charts below demonstrate the page loading speed difference between 3 different WordPress websites. WP1 is a non-Litespeed Cache plugin WordPress website, WP2 is a Litespeed Cache plugin enabled WordPress website and WP3 is a WordPress site using the W3 Total Cache WordPress plugin.

To check and compare the website loading performance, we use the same Google Chrome DevTools Network method as described in our previous article below:

=> Verify Whether LsCache Plugin is Working for Your WordPress

Below are the results obtained from using Google Chrome DevTools Network panel:

WP1 (http://www.serverfreak.org/wp1/)

WP2 (http://www.serverfreak.org/wp2/)

WP3 (http://www.serverfreak.org/wp3/)

By using Google Chrome DevTools Network panel to analyze each individual page loading time, we can see that WP1 scored 303.25ms, WP2 recorded 47.30ms while WP3 recorded a loading time of 64.61ms.

Based on this results, we can tell that WP2 which has the Litesp

Question 6

How to Reset Your Hosting Password

Accepted Answer

<ol>
<li>Visit <a href="https://secure.web-hosting.net.my/clients/clientarea.php">https://secure.web-hosting.net.my/clients/clientarea.php</a> .</li>
<li>Enter your email address and password to login. 
<img src="https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/d259faac-bb6f-4b35-8f08-d9f6434e38d5.png" alt="" /></li>
<li>Click on Services &gt; My Services tab.
<img src="https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/fdfd50ed-5528-411c-b6cc-62ac236aa77b.png" alt="" /></li>
<li>Click on Active button as shown. 
<img src="https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/9f5e653e-994a-4534-a140-b0722df327ef.png" alt="" /></li>
<li>Under Actions on the left hand side bar, click on Change Password. 
<img src="https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/95090c29-e2cf-4807-9fbd-a78bfc2ae7a4.png" alt="" /></li>
<li>Enter the password you would like to use and click on Save Changes . 
<img src="https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/b82e97cc-c169-453a-9764-cb024a79b48e.png" alt="" /></li>
</ol>

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