How to Suspend/Unsuspend an Account from Reseller WHM
Both Suspending and Unsuspending an account are managed from within the same place in WHM.
To suspend / unsuspend an account:
1) Login to Web Host Manager (WHM)
![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/331ba732-3650-4a9d-9ec0-048c3f609653.png)
2) Click Manage Account Suspensions under Account Functions in left menu of WHM.
![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/8a190b75-8d91-4864-8451-bca27e8506c3.png)
3) Select the account in question by clicking on either the username or the main domain on the account.
If you are suspending/unsuspending an account, you can place a note in the box to help remember why it was suspended/unsuspended.
Press the Suspend or Unsuspend button
![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/f01182e4-e15f-4321-861c-da0242170e38.png)
4) You shall see the Suspension/Unsuspension confirmation as below.
a) Sample Suspension Confirmation:
![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/df94da7c-0f77-40dc-8edf-51236bd82dfa.png)
b) Sample Unsuspension Confirmation
![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/a6d98079-b029-4276-8002-ac0fb122f82f.png)
To suspend / unsuspend an account:
1) Login to Web Host Manager (WHM)
![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/331ba732-3650-4a9d-9ec0-048c3f609653.png)
2) Click Manage Account Suspensions under Account Functions in left menu of WHM.
![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/8a190b75-8d91-4864-8451-bca27e8506c3.png)
3) Select the account in question by clicking on either the username or the main domain on the account.
If you are suspending/unsuspending an account, you can place a note in the box to help remember why it was suspended/unsuspended.
Press the Suspend or Unsuspend button
![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/f01182e4-e15f-4321-861c-da0242170e38.png)
4) You shall see the Suspension/Unsuspension confirmation as below.
a) Sample Suspension Confirmation:
![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/df94da7c-0f77-40dc-8edf-51236bd82dfa.png)
b) Sample Unsuspension Confirmation
![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/a6d98079-b029-4276-8002-ac0fb122f82f.png)
Updated on: 14/09/2018
Thank you!