If you try to connect and login using userid and password, the connection is dropped when trying to retrieve directory listing, giving the error message: Failed to retrieve directory listing

This error can be resolved by changing the FTP mode from Passive to Active,

Open FileZilla

Go to Edit > Settings


Select FTP

On Right Hand side - Select Transfer mode as "Active"


Click Ok

Restart Filezilla

Updated on: 14 / 12 / 2018