If you try to connect and login using userid and password, the connection is dropped when trying to retrieve directory listing, giving the error message: Failed to retrieve directory listing
This error can be resolved by changing the FTP mode from Passive to Active,
Open FileZilla
Go to Edit > Settings

Select FTP
On Right Hand side - Select Transfer mode as "Active"

Click Ok
Restart Filezilla
This error can be resolved by changing the FTP mode from Passive to Active,
Open FileZilla
Go to Edit > Settings

Select FTP
On Right Hand side - Select Transfer mode as "Active"

Click Ok
Restart Filezilla
Updated on: 14 / 12 / 2018