How to Read a New Email Message in Roundcube
Login to Webmail and click on Roundcube.
![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/c765172e-b3d6-4aa4-ab2f-657a0e16b998.png)
Click on the Refresh button on the top left to check on new email.
![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/3970fc1e-34bf-48a1-827d-367e04923149.png)
Your Inbox will have a number listing any new emails, (you will not see a number, if there are no new emails).
![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/09480cfa-ba02-4fdd-86e5-2a6d9cf78605.png)
Click the Inbox button, to ensure you are looking at the correct folder.
You will see any emails in your Inbox listed to the right. Double-click the email to read the contents.
![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/5212fca3-db84-437a-b3b1-d4a739b37a8c.png)
You will then be able to read the contents of the e-mail.
There are buttons available on the top, for common tasks such as Replying, or Forwarding the email.
![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/c765172e-b3d6-4aa4-ab2f-657a0e16b998.png)
Click on the Refresh button on the top left to check on new email.
![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/3970fc1e-34bf-48a1-827d-367e04923149.png)
Your Inbox will have a number listing any new emails, (you will not see a number, if there are no new emails).
![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/09480cfa-ba02-4fdd-86e5-2a6d9cf78605.png)
Click the Inbox button, to ensure you are looking at the correct folder.
You will see any emails in your Inbox listed to the right. Double-click the email to read the contents.
![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/5212fca3-db84-437a-b3b1-d4a739b37a8c.png)
You will then be able to read the contents of the e-mail.
There are buttons available on the top, for common tasks such as Replying, or Forwarding the email.
Updated on: 30/11/2018
Thank you!