How to Perform Email Account Setup in Microsoft Outlook 2013 (Non-SSL Settings)
Before starting :
1. Make sure your domain name loads. If it doesn't load your email account won't work.
2. Make sure you have setup your email accounts at your control panel (cPanel / DirectAdmin).
You are now ready to begin setting up your email accounts.
Open Outlook 2013
Select File > Add Account
![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/5e785474-0cf3-4866-935c-7048fab8df5f.png)
You will see a box as shown below. And you may proceed to fill in your name, email address and password. Click Next.
![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/b87089c7-06fd-4b58-bb57-04ec4a77786f.png)
After some time , your email will be configured. If not and a box appears like below:
Just click Next to set up unencrypted connection.
![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/d1d7c3cf-483a-49d7-a4a7-4bdc20ba75f5.png)
Click Finish and you have successfully configured your email account .
Note that you are using IMAP.
![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/5186a7c6-45e2-445d-853d-88f9e2ba5a9c.png)
However, if even unencrypted email fails, you can try to manually configure your email settings.
Click on Manual set up or additional server types and click Next.
![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/9a4e1b0d-4f99-4bc4-9211-13ecde6e43e8.png)
Click on POP or IMAP and click Next.
![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/5c6d4310-c53b-4f98-b90e-3774b576eb5d.png)
Fill in all the spaces below . Next, click on More Settings.
![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/29cc2aff-80f0-479a-b354-2bd97ae66132.png)
Go to Outgoing Server and tick “My outgoing server SMTP requires authentication" then click the radio button next to Use same settings as my incoming mail server.
![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/5ea1a644-35aa-47ef-9e5c-83abcf93bee3.png)
Go to Advanced and change the Incoming Server Port (IMAP) to 143. If you're using POP3 settings, set the Incoming Server Port (POP3) to 110 as seen below.
![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/e5a469c9-8f1c-403e-8429-fb494b19f5ff.png)
Outgoing server (SMTP): Change the default port (25) to 26 for POP3 or IMAP accounts.
Click Next, then press the Finish button.
![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/534f78ec-0501-48e0-912c-56e9f7dde8c5.png)
1. Make sure your domain name loads. If it doesn't load your email account won't work.
2. Make sure you have setup your email accounts at your control panel (cPanel / DirectAdmin).
You are now ready to begin setting up your email accounts.
Open Outlook 2013
Select File > Add Account
![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/5e785474-0cf3-4866-935c-7048fab8df5f.png)
You will see a box as shown below. And you may proceed to fill in your name, email address and password. Click Next.
![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/b87089c7-06fd-4b58-bb57-04ec4a77786f.png)
After some time , your email will be configured. If not and a box appears like below:
Just click Next to set up unencrypted connection.
![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/d1d7c3cf-483a-49d7-a4a7-4bdc20ba75f5.png)
Click Finish and you have successfully configured your email account .
Note that you are using IMAP.
![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/5186a7c6-45e2-445d-853d-88f9e2ba5a9c.png)
However, if even unencrypted email fails, you can try to manually configure your email settings.
Manually Configuring Email Settings
Click on Manual set up or additional server types and click Next.
![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/9a4e1b0d-4f99-4bc4-9211-13ecde6e43e8.png)
Click on POP or IMAP and click Next.
![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/5c6d4310-c53b-4f98-b90e-3774b576eb5d.png)
Fill in all the spaces below . Next, click on More Settings.
![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/29cc2aff-80f0-479a-b354-2bd97ae66132.png)
Go to Outgoing Server and tick “My outgoing server SMTP requires authentication" then click the radio button next to Use same settings as my incoming mail server.
![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/5ea1a644-35aa-47ef-9e5c-83abcf93bee3.png)
Go to Advanced and change the Incoming Server Port (IMAP) to 143. If you're using POP3 settings, set the Incoming Server Port (POP3) to 110 as seen below.
![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/e5a469c9-8f1c-403e-8429-fb494b19f5ff.png)
Outgoing server (SMTP): Change the default port (25) to 26 for POP3 or IMAP accounts.
Click Next, then press the Finish button.
![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/534f78ec-0501-48e0-912c-56e9f7dde8c5.png)
Updated on: 05/12/2018
Thank you!