How Often Do We Backup Clients' Data?

Backup files are saved copies of your website’s content and hosting databases. These backups typically include all essential components of your hosting account, such as website files, databases, email accounts, and other hosting-related data, providing comprehensive coverage for recovery and peace of mind. All our shared hosting plans include a 30-day backup retention policy.

Backup Frequency
1. Daily Backups: Nightly backups are performed on the local server to ensure that the latest data is captured and available for immediate restoration if needed.
2. Weekly Remote Backups: Backups are also stored on a dedicated remote backup server on a weekly basis, providing an additional layer of security and redundancy.

You can easily restore backup files using Acronis Backup in cPanel. Simply select the desired backup date for restoration. For a detailed tutorial, please refer to the following guide:

How to Restore Backup File from Acronis Backup in cPanel
https://help.serverfreak.com/en/article/how-to-restore-backup-file-from-acronis-backup-in-cpanel-7paapo/

For further assistance, please submit your support request through our helpdesk. Submit a Ticket

Updated on: 24/01/2025