Step-by-step Payment Guide:

Before You Begin: Make sure you have your payment card and phone (for bank OTP) ready, and access the invoice via a secure network.

1. **Log In: **Visit the ServerFreak Client Area by navigating to https://secure.web-hosting.net.my/clients/index.php/login or by clicking the invoice link sent to your email.

2. Locate the Invoice: Go to the Billing tab and select My Invoices to view all your invoices.

3. Select Your Invoice: Click on the specific unpaid invoice you wish to settle by opening the invoice/payment link.
4. Choose Your Payment Method: Select CHIP Credit Card from the list of payment options and click on “Pay With CHIP”.

5. **Proceed to Payment Page: **On the CHIP payment interface, choose the “Card” option.

5. Enter Payment Details: Provide your card number, expiry date, CVV, and fill in any required billing address fields (if any).
6. Save Card for Recurring Payments: If you see an option like "Remember my card for future purchases", tick it.
7. Initiate Payment: Click the Pay Now button. 
8. Verify with 3-D Secure (OTP): Your bank will send a one-time password (OTP) to your phone or banking app. Enter it to confirm the initial transaction, this also sets up the recurring payment.
9. Wait for Confirmation: After a successful payment, a confirmation page will appear.
10. Card Details Security: CHIP creates a secure token linked to your card, allowing the merchant to charge future recurring payments without needing your full card details again.

Updated on: 27/08/2025