> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.serverfreak.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to Whitelist Email Address in cPanel

1) Login to your cPanel and choose **'Spam Filters'**
![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/74ade275-f9c2-4483-994f-6da16442107d.png)

2) Under **"Additional Configurations (For Advanced Users)"** section, click on **"Show Additional Configurations"**. 

3) For Whitelisting, click on **"Edit Spam Whitelist Settings"** and **"Add a new "whitelist_from" Item"**.
![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/4a7f89c2-cd9d-4b7b-af9e-479b0fd8a6f9.png)

4) Enter all email address you wish to blacklist before pressing the **"Update Whitelist (whitelist_from)"** button.
![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/79caea90-a16e-46bd-a114-24f4a50a5b6f.png)

5) The system will show **"Success: The Apache SpamAssassin user preferences have been updated."**