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# How to use Imunify Email to check/unblock outgoing emails in cPanel

**Imunify Email checks every outgoing message from your account for signs of spam. When it believes a message is likely spam, it moves the email into a quarantine folder. You can review the items held there and, if any were falsely identified, release them to be sent.**


**You could control Imunify Email through the cPanel dashboard. To get started, follow these steps:**

* **Log in to your cPanel.**

* **From the cPanel home page, locate the Security area and select Imunify360:**

![](https://storage.crisp.chat/users/helpdesk/website/-/3/0/c/4/30c43b4318b81000/image_1wkip2u.png)

* **Select the Imunify360 option, then navigate to the Email tab:**

![](https://storage.crisp.chat/users/helpdesk/website/-/3/0/c/4/30c43b4318b81000/image_1xbgw1.png)


* **The "QUARANTINE" area shows a list of every message that has been placed into quarantine:**

![](https://storage.crisp.chat/users/helpdesk/website/-/3/0/c/4/30c43b4318b81000/download-1_3u3vm5.png)


* **To see a quarantined message, simply click the eye icon located in the Actions column:**

![](https://storage.crisp.chat/users/helpdesk/website/-/3/0/c/4/30c43b4318b81000/fireshot-capture-208-whm-venus_1ikysis.png)


* **In the Actions column, tap the arrow symbol, choose "YES, RELEASE FROM QUARANTINE", and confirm to free the message from quarantine and send it.**

![](https://storage.crisp.chat/users/helpdesk/website/-/3/0/c/4/30c43b4318b81000/image_gzp6wh.png)


* **In the Actions column, select the trash‑can icon next to the message, then confirm by clicking "YES and DELETE" if you wish to delete a message.**

![](https://storage.crisp.chat/users/helpdesk/website/-/3/0/c/4/30c43b4318b81000/image_bz9vq0.png)


