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# How to Setup Email Account on Android 5.x.x (Lollipop)

To set up cPanel mail account via IMAP/POP3/SMTP protocols, do the following:


1. Open **Settings** of your Android device and tap on **Accounts** menu in section Personal:

![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/2607f76b-59cd-423b-8a85-413ed88aeee1.png)



2. Then tap on **Add Account** at the very bottom of the screen:
![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/8ae4d7cb-47d1-49ea-ad70-2efab7449681.png)



3. On the next screen you will need to choose whether you wish to configure IMAP or POP3 account.

Simply choose the desired option by tapping **Personal (IMAP)** or **Personal (POP3)** correspondingly:
![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/87461b8d-dfce-4c49-a405-b757035e9b64.png)



4. The next screen will prompt you to enter your email address. 
Make sure to type in **full** cPanel mail address:
 
![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/e80225fc-c959-4845-b24e-7bc8d2c3a4ed.png)



5. Once done, tap **Next** to proceed to the next step. 
Here you will need to indicate your email account password.

**NOTE:** if you do not remember your email account password, you can easily reset it in cPanel > Email Accounts menu > Change Password button next to email account in question.

![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/4834bc23-a054-4c1b-8447-6a3dce263898.png)


6. Here you will need to type in correct IMAP/POP3 settings depending on the option you choose. 
Make sure to use the following settings for IMAP: 

**Username: **full email address 
**Password:** password for this mailbox 
**Server:** [server your account is hosted on](https://help.serverfreak.com/en/article/what-server-is-my-account-hosted-on-at-serverfreak-1j7j6pt/?1543889086597)
**IMAP Port:** 993 
**Security Type:** SSL/TLS (Accept All certificates)

![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/d212aeae-b444-4368-8520-43ddb4f37b76.png)



7. If you decided to use POP3 protocol, the following settings should be indicated: 

Username: full email address 
Password: password for this mailbox 
Server: [server your account is hosted on](https://help.serverfreak.com/en/article/what-server-is-my-account-hosted-on-at-serverfreak-1j7j6pt/?1543889086597)
POP3 Port: 995 
Security Type: SSL/TLS (Accept All certificates)




Once done, tap **Next** to verify the settings and proceed to **Outgoing Server** settings menu. 



8. Here you will need to fill in the corresponding fields as shown below: 

**SMTP Server:** same as incoming server 
**Port:** 465 
**Security Type:** SSL/TLS (Accept All certificates) 
**Username:** full email address 
**Password:** password for this mailbox

![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/386d620a-8d76-4f4f-a9d3-d66000e1e551.png)



9. Once ready, tap **Next** to verify SMTP settings and finish the account setup: 

![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/d0363110-413f-4e92-9e24-594bd410af08.png)

![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/1db07cb1-5bfd-4971-ae9a-6909f4be6353.png)