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# How to Setup Email Account in iPhone (iOS 11 and above)

The steps below can be applied only to the following models:
* iPhone X
* iPhone 8 / 8 Plus
* iPhone 7 / 7 Plus
* iPhone SE
* iPhone 6 / 6 Plus / 6s / 6s Plus
* iPhone 5s

1. Tap **Settings** from the home screen of your iPhone
![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/c7c74841-26d7-411c-9c61-70fefa5c493e.png)

2. Tap **Mail**.

![](https://storage.crisp.chat/users/helpdesk/website/30c43b4318b81000/mail-account_1c3kmga.png =250x540)

3. Choose **Add Account**
![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/d931d155-b319-4776-82b7-facab0490752.png)

4. A list of email providers will appear. Choose **Other**
![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/dfef2d73-f685-4a45-92db-440a9928c555.png)

5. Choose **Add Mail Account**
![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/34da31bb-1941-4b04-8998-373a680fd4d0.png)

6. Enter the following details:

**Name:** Enter the sender name you’d like to appear on your emails.
**Email:** Your full email address.
**Password:** Your email account password.
**Description:** A description to identify the account.

Tap **Next** to continue...

![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/9d5fd9ab-8d93-4d56-899f-c80e7c4141ec.png)

7. You can now choose to configure an **IMAP** or **POP** account by tapping the respective tab. Your selection will be highlighted in blue.
![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/cb0165cd-c173-4458-a5f0-38798739e81b.png)

8. For **Incoming Mail Server** configuration, enter the following details:

Host Name: For POP or IMAP accounts, use mail.yourdomain.com 
User Name: Your email account user name.
Password: Your email account password.

|| **Note:** **yourdomain.com** shall be replaced with your own domain name.

![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/18a33cb2-3598-488f-9f29-93836d4b7a9e.png)

For **Outgoing Mail Server** configuration, enter the following details:

**Host Name**: For POP or IMAP accounts, use mail.yourdomain.com
**User Name**: Your email account user name.
**Password**: Your email account password.

|| **Note:** **yourdomain.com** shall be replaced with your own domain name.

9. Tap the **Next** button and then click on the **Save** button.

You will be redirected to the **Accounts & Passwords** screen. Tap your newly created account to continue, then tap your email address in the screen that follows.

In the Account details screen, scroll down and tap **Advanced**.

![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/bb11a78f-43ae-423e-848f-c4c749f97099.png)

10. Enter the following details:

**Incoming settings:** 
a) For **IMAP** accounts, ensure **Server Port** is set to **993**
b) For **POP** accounts, ensure **Server Port** is set to **995**

Ensure **Use SSL** is selected.

![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/6635084a-2af7-4e40-8ffa-0eccddb0ca1b.png)

11. Return to the previous menu by tapping the **Account** button at the top of the screen. Scroll down to **Outgoing Mail Server** and tap the **SMTP** entry with the host name of the server. Tap the host name again, which will be listed under **Primary Server**.

Enter the following details:

**Outgoing mail server:** Ensure the server port is set to **465** for both IMAP and POP accounts. Ensure **Use SSL** is selected.

![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/78466905-91b8-4a03-9c8a-c61401ac7b74.png)

Tap **Done** at the top right corner of your screen. The server details will now be checked and your email account should be available for use.