> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.serverfreak.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to Read a New Email Message in Roundcube

1. Login to Webmail and click on **Roundcube**.

![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/c765172e-b3d6-4aa4-ab2f-657a0e16b998.png)


2.  Click on the Refresh button on the top left to check on new email.
![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/3970fc1e-34bf-48a1-827d-367e04923149.png)

Your _Inbox_ will have a number listing any new emails, (you will not see a number, if there are no new emails).

![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/09480cfa-ba02-4fdd-86e5-2a6d9cf78605.png)



3. Click the **Inbox** button, to ensure you are looking at the correct folder.




4. You will see any emails in your Inbox listed to the right.  **Double-click** the email to read the contents.
![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/5212fca3-db84-437a-b3b1-d4a739b37a8c.png)



You will then be able to read the contents of the e-mail.

There are buttons available on the top, for common tasks such as **Replying**, or **Forwarding** the email.