> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.serverfreak.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to Perform Email Account Setup in Thunderbird (SSL Settings)

1) Launch Thunderbird on your computer and click on **"Email"** under Accounts > Create a new account.
![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/f1db8ff1-ddb2-44d6-8d0b-a497c6cdef3b.png)

2) Click on **"Skip this and use my existing email"**.
![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/d81c3ae8-39ba-425f-a90a-f109fb32af9d.png)

3) In **Mail Account Setup** window enter the following details: 

**Your Name:** the name you would like the recipients of your emails to see 
**E-Mail Address:** your full Private Email address 
**Password:** password for your email account. 

![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/bb5bb6ce-b62d-4efb-8a08-9c34a6b69615.png)

||| **Note:** Make sure you do not have blank spaces in it. 


Once all the fields are filled, click **Continue**: 

4) You will see **Configuration found by trying common server names**. 
Make sure Incoming and Outgoing configuration is using **SSL settings**. If not, we will have to change the settings from STARTTLS to SSL as shown in the sample screenshot below.

Do take note that username must be in full domain name e.g. _support@yourdomainname.com_
If not, we have to update the username accordingly.

To update the settings, click on the **Manual config** button as shown below:
![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/db427fbf-e189-4f9d-a186-e2dacc3e77e2.png)


5) In the next screen, select **POP3** or **IMAP** from the Account Type list, and enter your details as follows: 


||| For **IMAP** protocol use the following settings: 

**Incoming and Outgoing server**: mail.yourdomainname.com 

**Protocol:** IMAP     **Port:** 993     **SSL:** SSL/TLS     **Authentication:** Normal Password
**Protocol:** SMTP   ** Port:** 465    ** SSL:** SSL/TLS     **Authentication:** Normal Password

**Username:** **username@yourdomain.com** e.g. _support@serverfreak.org_

![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/2cd5f9d6-8dc7-4222-94ed-7cded4f948e4.png)

Press the **Done** button if you're happy with your IMAP settings.
That's the end of this tutorial!



||| For **POP3** protocol use the following settings: 

**Incoming and Outgoing server**: mail.yourdomainname.com 

**Protocol:** POP3    **Port: **995    **SSL:** SSL/TLS     **Authentication:** Normal Password
**Protocol:** SMTP    **Port:** 465     **SSL:** SSL/TLS     **Authentication:** Normal Password 

**Username:** **username@yourdomain.com** e.g. _support@serverfreak.org_

![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/9434a928-1d4f-4fa8-8155-328dfd2b8307.png)

Press the **Done** button if you're happy with your POP3 settings.
That's the end of this tutorial!



**Advanced Settings (Optional):**
|| Perform the following steps only if you need to modify the Outgoing Server settings.

1) Left-Click on your account in the list of accounts and click on **View settings for this account** : 

![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/4eb5d51b-7e92-42c7-a786-70cb6dc46129.png)

2) To manage **Outgoing Server**, click on **Outgoing Server (SMTP)** as highlighted below.
Next, press once to highlight your email account before clicking on the **Edit...** button.
![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/0a163fa3-cf86-4eb3-9e3d-0cfd58ef6838.png)

3) Here you can find your current **SMTP Server** & **Security and Authentication** settings. You can make your desired changes accordingly here.

Once you are done with the changes, remember to press the **OK** button.

![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/9a7a275c-c54e-4822-af18-9e6026809aed.png)