> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.serverfreak.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to Import Emails (PST File) with Outlook 2016

1. Click on **File** tab.

![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/afdb6550-50a8-45da-b1a9-350f490513d7.png)



2. Choose **Open & Export** and click **Import** in the Open Category.

![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/23aaa44d-397a-4315-8b36-c8fac3d3f257.png)



3. In the **Import and Export Wizard**, select **Import from another program or file** and then click on **Next** button.

![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/52d698cd-a07b-4ee3-9340-b579c95539b4.jpg)



4. Choose **Outlook Data File (.pst)** and then click **Next** button.

![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/81816be5-727d-478a-8f13-2dcca162c835.jpg)



5. Look for the path and the file name of the .pst file that you want to import, or click **Browse** to choose the file to import.






6. Under **Options**, it is recommended that you click on **Do not import duplicates** option to avoid having emails being duplicated.




7. Click **Next** button.

![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/6ede81c0-5ac1-49d7-96ad-05f0ea55ab7d.jpg)



8. Select the folder that you want to import. To import everything in the .pst file, select the top of the hierarchy. Make sure to choose **Personal Folders**, **Outlook Data File** or your email address; most of the time this is selected automatically. **Include subfolders** is also chosen by default.  Click **Finish** button.

![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/e3f2c12c-eeae-48c7-b2bb-ec1f23a20125.jpg)