> ## Knowledge Base Index > Fetch the complete knowledge base index at: https://help.serverfreak.com/sitemap.xml > Use this file to discover available pages before exploring further. > Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash). # How to Enable Two Factor Authentication (2FA) in Your Client Area **Note:** You may download Google Authenticator App or Authy app. In this tutorial, we shall be using Authy app for illustration purpose. 1. First, please browse Google Playstore to download **Authy 2-Factor Authentication** and install it into your smartphone. 2. Open Authy app and key in your Country Number (60 for Malaysia) and your phone number. Press the OK button when it's done. ![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/fcc40df9-97d5-47b5-bc21-e254f163c148.png) 3. Enter your email address and press the OK button. ![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/b65aae77-776f-470a-992c-bec66cdcab29.png) 4. Choose either Phone Verification or SMS Verification. In this case, I'll pick SMS verification for this purpose. ![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/459d1fdb-a2d6-4e17-bb5d-2464ed881934.png) 5. Enter the 6 Digit Authy registration code as shown in your SMS. ![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/c7941e3f-c1b7-4eb5-a91e-9d19c24a31ea.png) Authy will require you to enter your preferred Backup Passwords. Enter your password twice before pressing the **Enable Backups** button. ![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/af9c054a-1c60-4a93-b503-656f086eef54.png) 6. Now we need to login to our **ServerFreak Client Area** to enable **2 FA authentication**. Kindly visit the following link for this purpose: => [https://secure.web-hosting.net.my/clients/clientarea.php?action=security](https://secure.web-hosting.net.my/clients/clientarea.php?action=security) You need to enter your client area login email address and password beforehand. 7. Once you have logged in, please click to "Hello, " and select the Security Setting then scroll down to the **Two Factor Authentication** section and click on **Click here to Enable** button. ![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/6479ffb5-da30-40cd-9164-1ecbcfa54160.png) 8. Click **Get Started** button ![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/f205c920-56ce-4245-8a2b-1c629c9f4703.png) 9. It will show the following Two-Factor Authentication Setup Process page to you. You have two choice(s): You may enter the secret key manually or scanning the barcode. For this tutorial, I will choose Barcode Scanning method. You need to scan the barcode as shown on your screen using your Authy app first. **DO NOT PRESS** the **Confirm** button below until the barcode scanning is done. ![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/bc6445b8-1866-487c-b794-59ec0c418582.png) To scan the barcode, first click on **Add Account** on your Authy app and it will bring you the following page: ![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/2f0a09b7-490a-438b-9d4a-2633f66006d3.png) You have 2 choices: **SCAN QR CODE** or **Enter Key Manually**. For this tutorial purpose, I will click on **SCAN QR CODE** Now, use your smartphone to scan the barcode as shown on your computer screen **DO NOT PRESS** the **Confirm** button below until the barcode scanning is done. ![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/3ae62f5d-7147-4eaf-9772-f7c519350d18.png) Now your Authy app will show something like the one below once you have scanned the barcode: Press the DONE button to complete 2FA setup on your Authy app. ![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/9df730ec-bb33-4dba-a3d0-803e3dfe98eb.png) Now your Authy app will show a **6 Digit numeric token that refreshes every 30 seconds**. Also remember to press the **Confirm** button on your computer screen as shown in the picture below. ![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/e6c67382-41b5-4b1a-9e3b-c7b2757af042.png) 10. Congratulations, you have successfully enabled 2FA authentication! **IMPORTANT NOTE:** Remember to copy your 16-Digit Backup Code securely because you will need this Backup Code in the future in case you ever lose your smartphone. Save this 16-Digit Backup Code on your Notebook or on a piece of paper. ![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/25812cc7-77ea-4841-9399-6680373dc702.png) 11. To verify whether 2-FA has been enabled in your Client Area, first you need to logout from your Client Area. Next login to your client area again by visiting [https://secure.web-hosting.net.my/clients/clientarea.php](https://secure.web-hosting.net.my/clients/clientarea.php) and enter your email address and password ![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/9cfd5df7-3349-478e-881c-1f717c7a005e.png) 12. It should prompt the following once you have entered your email address and password for your Client Area. ![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/011ded12-a7de-4a31-87dd-6bfad49eabad.png) This is where you enter you 6 Digit Authy Code as shown in your Authy App. Next, press the Login button to complete the 2FA verification!