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# How to Add G Suite Email Account to Outlook

There are 3 sections for this tutorial:
1. Enable IMAP Settings from your G Suite Account
2. Create an App Password in Gmail
3. Enter Your Outlook Configuration (IMAP)



### Section 1: Enable IMAP Settings

1. Login to your G Suite email account and click on the gear icon and click **Settings**.

![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/32312473-7c2f-40b8-86a1-a0186b7cb473.png)


2. Click on " **Forwarding on POP / IMAP** " and scroll down to **IMAP Access**. Turn on IMAP by selecting Enable IMAP.  Click the **Save Changes** button at the bottom of the page.

![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/087e1fce-409c-4f95-be12-2a97902834c2.png)



### Step 2: Create an App Password in Gmail
3. Go to Gmail from your browser, then select the **Google apps** icon in the upper right corner of the screen.

![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/3848dbea-5e42-4de7-9c90-b3b5ea46c886.png)


4. Click on **Security** on the left panel. You need to enable both **2-Step Verification** and **App Password**. 

![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/47a7f1a5-cef9-40ce-a021-e4f0994604e4.png)

if **2-Step Verification** is **ON**, skip to the next step. Otherwise, select 2-Step Verification and follow the prompts. When you're done, select the back arrow at the top of the screen.

Now click on **App Password**. Enter your Google password and then select Sign in. At the bottom of the next screen, select **Mail** and **Windows Computer** from the drop-down lists, then select **Generate**.

![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/61132457-314b-4f4d-8a7e-81fa4f8ee616.png)


5. Google will display an app password for you. Make a note of this password (without the spaces) and use this as the password when adding a new account to Outlook.

![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/53aafa6b-a3fd-488c-9a08-8b7f19622ef4.png)


|| Use your **app password to add your Gmail account to Outlook**


### Section 3: Enter Your Outlook Configuration (IMAP)
6. Once open your Outlook, enter your target G Suite email address and other options as below:

![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/edbfa0f9-a9eb-4024-8821-9f6f9813eb3d.png)


7. Select Google as highlighted below
![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/cb0fa1c7-bc79-47a5-9602-29960547beea.png)


8. Enter your **App Password** created in Step 5 as the password and press the Connect button.
![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/7de66f25-d02c-49c1-8f9e-d05b42373547.png)


9. Make sure you set the following IMAP email settings for your Outlook before pressing the **Next** button.

**Incoming mail server:** imap.gmail.com

**Port:** 993

**Encryption method:** SSL/TLS

**Outgoing mail server:** smtp.gmail.com

**Port:** 465

**Encryption method:** SSL/TLS


![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/d4bddbf8-82cb-4e5b-ad3b-1b1a59a8bdef.png)

You shall see your email account successfully setup in MS Outlook if everything is fine. Click the button as highlighted below to complete the setup.

![](https://storage.crisp.chat/users/helpdesk/website/0e35a1b5-ce97-4d12-a27e-1bbafd0ae641/dcf7cc43-2db7-43ec-b412-b5eaba1cf373.png)


10. Open your Outlook and you shall see all emails will be downloaded immediately.